Privacy Policy

Effective Date: July 14, 2026

Welcome to FindTriCitiesHomes.com. Your privacy is critically important to us. This Privacy Policy describes how Platinum Properties – Powell, Realtors® and Andrew Cooper (“we,” “us,” or “our”) collect, use, disclose, and protect your personal information.

This policy is designed to comply with comprehensive state privacy laws across the United States, including but not limited to California (CCPA/CPRA), Virginia (VCDPA), Colorado (CPA), Connecticut (CTDPA), Utah (UCPA), Texas (TDPSA), and other applicable state frameworks.

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1. Information We Collect and Process

We collect information that identifies, relates to, describes, or is reasonably capable of being associated with you. The table below outlines the categories of personal information we collect, examples of each, and their sources:

Category of Personal Information	Specific Examples	Sources
Identifiers	Name, email address, phone number, and mailing address.	Directly from you when you submit forms (e.g., WPForms, home evaluations, newsletter signups).
Internet or Electronic Network Activity	IP address, browser type, device identifiers, browsing history, and interactions with our website.	Automatically via cookies, web beacons, and analytical tools when you browse.
Commercial & IDX Search Information	Saved property searches, favorited listings, price ranges, and neighborhoods of interest.	Directly through your engagement with our Showcase IDX search tool.

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2. How We Use Your Information

We use the personal information we collect for the following business and commercial purposes:

• To Provide Services: Connecting you with real estate brokerage services in Tennessee and Virginia, and facilitating property searches.
• Communication: Sending you customized property alerts, newsletters, responses to contact requests, or market updates.
• Optimization and Personalization: Improving website performance, modifying search filters, and customizing your user experience based on search habits.
• Security and Fraud Prevention: Protecting our website, servers, and business operations against unauthorized access, malicious behavior, or fraud.
• Legal and Regulatory Compliance: Ensuring adherence to local, state, and federal laws, including Fair Housing regulations and real estate licensing board rules.

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3. Sharing and Disclosing Your Information

We do not sell your personal information for monetary compensation. However, some of our third-party integrations (such as tracking pixels and analytics technologies) may process information in a way that qualifies as “selling” or “sharing” for targeted advertising under certain state laws. We may disclose your information to the following parties:

• Service Providers: Trusted technical partners who assist us in operating our website, managing databases, hosting, CRM platforms, and Showcase IDX. These vendors are legally bound to only use your data to perform services for us.
• Platinum Properties – Powell, Realtors®: Because Andrew Cooper is an Affiliate Broker, your information may be shared securely within our licensed firm to assist in executing transactions and ensuring compliance.
• Legal Obligations: We may share information if required by a valid legal subpoena, court order, or to defend the safety and rights of our users or brokerage.

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4. Cookies, Analytics, and Targeted Advertising

Our website utilizes tracking cookies, pixels, and automated tools to analyze performance and deliver relevant advertising on third-party networks (such as Google and Meta).

Under some state laws (such as California’s CCPA/CPRA and Texas’s TDPSA), the use of these behavioral tracking pixels is classified as “sharing” or “processing” data for targeted/behavioral advertising. You have the right to opt-out of these tracking technologies. You can adjust your preferences at any time by utilizing our website’s Cookie Consent Tool or by modifying your browser’s cookie settings.

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5. Your US State Privacy Rights

Depending on your state of residence (including California, Virginia, Colorado, Connecticut, Utah, Texas, and others), you may have some or all of the following rights regarding your personal information:

• Right to Know & Access: The right to request disclosure of what personal data we have collected, used, and shared about you.
• Right to Correct: The right to request that we correct inaccurate personal information we maintain.
• Right to Delete: The right to request that we delete the personal information we have collected from or about you, subject to certain legal exceptions.
• Right to Portability: The right to request a copy of your personal data in a portable, readily usable format.
• Right to Opt-Out: The right to opt-out of the “sale” of your personal information or the “sharing” of your data for cross-context behavioral (targeted) advertising.
• Right to Non-Discrimination: We will not discriminate against you (such as charging different prices or denying services) for exercising your privacy rights.

To exercise any of these rights, please submit a request using the contact details provided in Section 8 below.

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6. Real Estate Licensing and Advertising Disclosures

In accordance with the National Association of REALTORS® (NAR) Code of Ethics and state licensing regulations, please note the following:

• Licensure: Andrew Cooper is a licensed real estate Affiliate Broker in the states of Tennessee and Virginia.
• Scope of Practice: We are legally authorized to represent clients and facilitate real estate transactions for properties located in Tennessee and Virginia. Website visitors searching for homes from outside of TN or VA (such as California, New York, or northern Virginia/NOVA) are advised that we cannot represent them as an agent for real estate transactions outside our licensed jurisdictions. We can, however, provide formal referrals to trusted local licensees in your home state.
• Firm Disclosures: Principal Broker: Dwayne Powell | Tennessee Firm License: 267017 | Virginia Firm License: 0226039418.

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7. Data Security and Retention

We maintain reasonable and appropriate physical, electronic, and administrative safeguards to secure your personal information. We retain personal information only for as long as necessary to fulfill the purposes detailed in this policy, satisfy legal or regulatory requirements, or resolve potential disputes.

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